Return Policy

We want AVERLOMIA purchases to feel considered and useful. If something is not right with your order, contact us at service@averlomia.com so we can review your request.

Return Requests

Return requests must be submitted by email before any item is sent back. Items should be unused, clean, in original condition, and include original packaging when possible.

Non-Returnable Items

For hygiene and safety reasons, certain beauty, personal care, intimate, final sale, used, damaged-after-delivery, or customized items may not be eligible for return.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, email us promptly with your order number and clear photos of the item and packaging.

Refunds

Approved refunds are issued to the original payment method after the return is received and reviewed. Processing time may vary depending on the payment provider.

Return Shipping

Return shipping instructions will be provided by email after a return request is approved.